FAQ Privacy Policy

"FAQ" (hereinafter referred to as "the App") provides Shopify product publishing and unpublishing services (hereinafter referred to as "the Service") to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you access the App, KiwiSprout receives your name and email address. You have the right to request the deletion of this information at any time.

How Do We Use Your Personal Information?

We use the personal information we collect from you to provide customer support services.

Sharing Your Personal Information

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to request corrections, updates, or deletions of your personal information in accordance with the General Data Protection Regulation (GDPR). If you would like to exercise this right, please contact us using the contact information provided below. Furthermore, as a European resident, please be aware that we process your information to pursue our legitimate business interests mentioned above. Additionally, please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

The App retains records that describe your Shopify store and your ownership of it, as provided by Shopify. These records are kept for the purpose of documenting your store's relationship with the App. The information stored is limited to your myshopify.com subdomain.

Changes

We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have any questions or wish to make a complaint, please contact us via email at support@kiwisprout.nz.